Introduction
Last update : November 14, 2025
This Privacy Policy applies to the Coliflo service, provided by Calidris Sàrl, a company based in Lausanne, Switzerland and active since 2013. It describes how we collect, use, and protect data in the context of our email-automation service powered through WhatsApp.
Identity of the Data Controller
The data controller is: Calidris Sàrl
Chemin des Seytines 10
1264 Saint-Cergue, Suisse
Email : hello@coliflo.com
Data Collected
We collect only the data strictly necessary for the operation of the service:
- Connected Gmail email address, display name and signature
- Whatsapp phone number
- Selected response tone
- Anonymized statistics (response times, number of processed emails)
We do not collect or permanently store:
- The content of processed emails (retained for a maximum of 7 days)
- Attachments
- Correspondents’ names or email addresses
Use of the Data
The collected data is used to:
- Provide Coliflo services
- Personalize generated responses
- Display a weekly performance report
- Improve service quality (aggregated statistics)
Sharing of Data with Third Parties
No personal data is sold, rented, or shared with unnecessary third parties. Only the following service providers may access certain technical data, strictly for operational purposes:
- Google Gemini (anonymized content sent via API)
- WhatsApp API
- Infomaniak (secure hosting of sensitive data on ISO 27001-certified servers in Switzerland)
Data Retention
- Technical data (processed emails, WhatsApp messages): maximum 7 days
- Aggregated anonymized statistics: unlimited duration
- User account data: until deletion request or end of service use
Data Security
- Secure hosting in Switzerland (Infomaniak, ISO 27001)
- Encrypted Gmail access via AES-256-GCM
- Restricted data access through secure authentication
User Rights
- In accordance with the Swiss LPD and the European GDPR, you have the following rights:
- Access to your personal data
- Rectification
- Deletion
- Portability
- Restriction or objection to processing
- To exercise your rights, contact us at: hello@coliflo.com
Cookie Policy
The Coliflo website uses only cookies strictly necessary for platform operation. No advertising or third-party tracking cookies are used without your prior consent. Anonymous cookies may be employed for internal statistical purposes (e.g., visits count, conversion rate). You may disable cookies via your browser settings.
WhatsApp Notifications
By using Coliflo, you agree to receive WhatsApp notifications regarding email processing, proposed responses, or weekly activity summaries. No marketing content will be sent via WhatsApp without your explicit consent. You may request to stop notifications at any time by contacting us.
Gmail Connection and Permissions
To operate, Coliflo requires authorization to access your Gmail inbox via Google's secure OAuth2 protocol. When connecting, you agree to grant us limited access to the following scopes: gmail.readonly and gmail.send, allowing:
- Reading your incoming emails
- Sending automatically generated replies
We do not have access to:
- Your drafts
- Deleting or modifying your emails
- Your full Gmail history
These permissions can be revoked at any time from your Google account dashboard:
https://myaccount.google.com/permissions
Coliflo is Google-certified and complies with Gmail ecosystem security standards.
You may request full deletion of your data at any time by emailing hello@coliflo.com. We will respond within a maximum of 14 days.
Payments
Payments related to the use of the Coliflo service are processed through Stripe, integrated into our Odoo infrastructure. We do not collect or store your credit card information directly. All transactions are secured and processed in accordance with PCI-DSS (Payment Card Industry Data Security Standard) by Stripe. For more information, you may consult Stripe’s Privacy Policy: 🔗 https://stripe.com/privacy
Changes to the Privacy Policy
This policy may be updated at any time. In case of major changes, you will be notified by email or via WhatsApp.
Contact
For any questions regarding data privacy:
Calidris Sàrl – Service Coliflo
hello@coliflo.com
1264 Saint-Cergue, Suisse